Designing the Customer-Centric Organization: A Guide to Strategy, Structure, and Process
| By: | Jay R. Galbraith |
| Publisher: | Wiley Professional Development (P&T) |
| Print ISBN: | 9780787979195 |
| eText ISBN: | 9780787979584 |
| Edition: | 1 |
| Format: | Page Fidelity |
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